Customer Experience Associates (CBX)

Now Hiring: Customer Experience Associates (CBX)

Looking for your first job? We'd love to meet you.

At CycleBar Castro Valley, we believe everyone deserves a chance to build confidence, learn valuable workplace skills, and be part of something bigger than themselves.

Whether you're a high school student, recent graduate, or looking for your first customer service role, our CBX (Customer Experience Associate) position is a great opportunity to gain real-world experience in a fun, supportive environment.

What You'll Learn

This isn't just a front desk job. You'll develop skills that will benefit you throughout your career, including:

• Customer service and hospitality
• Communication and professionalism
• Sales and relationship building
• Teamwork and leadership
• Time management and responsibility
• Retail and point-of-sale experience

What You'll Do

• Welcome members and guests with a friendly, positive attitude.
• Check riders into class and help create an amazing first impression.
• Answer questions about memberships and classes.
• Support membership sales and community events.
• Help keep our studio spotless by wiping down bikes, organizing equipment, restocking supplies, and maintaining our high standards of cleanliness.
• Work alongside an energetic team that supports one another every day.

We're Looking For People Who

• Love working with people.
• Are dependable and show up on time.
• Have a positive attitude and enjoy learning.
• Take pride in keeping things clean and organized.
• Want to gain valuable work experience.
• Can work evenings and weekends.

No fitness experience is required. We'll teach you everything you need to know.

What We Offer

• Competitive hourly pay
• Uncapped commission opportunities
• Flexible scheduling around school
• Complimentary CycleBar membership
• Employee discounts
• 401(k)
• Opportunities to grow into leadership positions

At CycleBar Castro Valley, we're proud to support local students and young professionals by providing a workplace where they can build confidence, develop new skills, and make lasting connections within our community.

Interested? We'd love to hear from you! Send us your resume and tell us why you'd be a great fit for our team.